Terms and Conditions
By placing an order with GMP company (we”, “us” or “our”) for products which are sold on the Site (“Products”) you will be deemed to have read, understood and agreed to these Terms & Conditions (“T&Cs”). Please read these T&Cs carefully and, if you are unhappy with any aspect, you should contact one of our customer service advisors before placing an order with us.
We amend these T&Cs from time to time. Please check the top of this page to see when these T&Cs were last updated. Every time you order Products from us, the T&Cs in force at the time of your order will apply to the contract between you and us. If we have to revise these T&Cs and this has a material impact on your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the contract if you are not happy with the changes.
1. ABOUT GMP COMPANY
This Site is owned and operated by GLAMOUR MASRY PHARMA -GMP whose registered office is at ZAKAZIK, MANSOURA Parking street ,Egypt, and whose company number is 6944 . 10 ramadan Investiment and registered VAT number is_5____ (GMP Company ) since January 2020. These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the Services and terms and conditions relating to the sale and purchase of Products on the Site. Please read these terms and conditions carefully. Your use of the Site and Services and the purchase of any Products on this Site will be subject to these terms and conditions.
2. ELIGIBILITY
In order to make a purchase through the Site or to use the services or features made available to you on the Site, you will be required to register. When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number and e-mail address, which is true, accurate, current and complete in all respects. Should any of your registration information change in future you are required to amend your personal online account immediately. We may change the registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.
3. PRICING POLICY
We have taken great care in the preparation of the content of this Site, in particular, to ensure that the details, descriptions, and prices quoted are correct at the time of publishing. However, we will only accept orders if there are no material errors in the description of the Products or the prices as advertised on this Site. All prices are displayed including VAT and exclusive of delivery charges. The total cost of your order is the price of the Products ordered plus VAT at the current rate and plus the delivery charges as set out during the checkout process.
4. AVAILABILITY
All Products are subject to availability. Validly stated prices on our Site remain in effect for so long as the Products are available or as otherwise stated on our Site. We will inform you as soon as possible if the Products you have ordered are not available.
5. ONLINE ORDERING PROCESS
The ordering process consists of the following steps:
you add the Products which you wish to purchase to your shopping cart.
if you would like to send your order as a gift, you can choose to have it gift wrapped at the delivery options stage of the ordering process, and you will then be offered the opportunity to add a gift note with a personal message to the additional notes section.
you provide an address for delivery, a billing address, and any requested payment information.
you will be asked to read carefully and then accept the T&Cs.
before submitting your order you will have a final opportunity to review the Products to be purchased and their prices (including any additional charges and fees such as delivery costs) and all of the information you have submitted; and
you will click ‘Submit’ to finalize your order..
Each order is limited to 6 items from the infinity offer – 2 items per product max. .
6. ORDERING ERRORS
You are able to correct errors on your order up to the point at which you click on ‘submit order’ on the final page of our ordering process. In case the order is received and a return request is submitted for any of the received items, this will be investigated to confirm the decision that will be issued accordingly, and double shipping may be applied for return.
7. ACKNOWLEDGMENT AND ACCEPTANCE OF YOUR ORDER
We will notify you by e-mail as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by e-mail or telephone advising you of this. We will confirm acceptance of your order by sending you an email that confirms that the Products have been dispatched (“Dispatch Confirmation”). A legally binding contract between us will be formed when we send you the Dispatch Confirmation (or, in the unlikely event that a Dispatch Confirmation is not sent due to a processing error when we dispatch the Products to you) (“Contract”). If you require any information concerning your order please e-mail us at customerservice@gmp-egypt.com or send us on What’s app on 00201282525183
during business hours, quoting your order number. We may not accept your order if a product you have ordered is out of stock, if we have identified a Product or pricing error, or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.
8. DELIVERY
Deliveries can be made only to Egypt. If you have a question about delivery we will advise you if you call our Customer Services team on 00201028444188 during business hours.
We will deliver the merchandise in accordance with the delivery option selected by you. Please view our delivery options below for full details and terms. Whenever referred to, working days exclude Friday and Saturday and national holidays. Orders to one address may be delivered in one or more deliveries; however, you will incur only one delivery charge. If you have specified delivery to more than one address when placing your order, there is a separate charge for each destination address. Any delivery timescales are indicative only.
We are not responsible for delivery delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
Upon delivery of the Products to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and to address any intended cancellation to the correct addressee or to return or exchange your Products.
EGYPT DELIVERY OPTIONS AND TERMS
Standard – 60 LE in all ZAKAZIK, Egypt
Standard – 75 cairo LE in Alexandria, Egypt
Standard – 150 LE to all upper egypt or Sharm shiekh North or south Cena cities in Egypt
Delivery within 2-7 working days (please note that during sale periods and promotional offers this may be increased to 7 working days). Tax number 872-650-721